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Our Services: Medical & First Aid Services
DALLAS CONVENTION CENTER ONLINE INFORMATION ORDER FORM

  MEDCOR, INC
ATTN: MEDICAL ADMINISTRATION
P. O. BOX 870325 DALLAS, TX 75287-0325
Phone: (214) 743-2439 Fax: (214) 743-2480

 

Medcor, Inc. is the exclusive provider of emergency medical services for the Dallas Convention Center and we are looking forward to being part of your event/show. Medcor, Inc. is a nationally recognized leader in the industry for emergency medical services and health care. Selected by the City of Dallas, Medcor, Inc. provides EMS and first aid coverage for all clients and guests using the facility. The required EMS / first aid coverage provides for basic life support (BLS) service, medical emergencies, minor illnesses, and over the counter medications for all personnel involved with your event/show. Advanced Life Support (ALS) coverage is also available but for an additional charge.

Locations of First Aid Rooms

There are three permanent first aid rooms used here at the Dallas Convention Center.** Each first aid room is equipped with direct telephone lines, a bed, and all of the necessary medical equipment.

The stations are:

Arena First Aid Room Located on the fourth level concourse of the Arena.
Halls A & B, A meeting rooms, A Ballrooms, the Arena and theater are covered from this location.
214-939-2780/2781
C Hall First Aid Room Located in the lower C lobby next to room C250
Halls B, C, D and C meeting rooms, are covered from this location.
214-939-2715
E Hall First Aid Room Located inside E Hall on the back wall. Covers the dock areas during "move in" and "move outs" as well as covering Halls D, E and F, and the D meeting rooms from this location.
214-939-2953/2954

**If a first aid location other than in one of the permanent rooms is requested, it must be approved by the Medcor Medical Administrator prior to the start of the event. It must also meet Medcor's requirements so as to protect a patient's privacy and confidentiality. The client will be responsible for providing Medcor with an "MIS" type of enclosure with no see through walls and a door. Pipe & drape booths do not conform to current privacy standards. The "MIS" enclosure can be arranged through the decorator service that you choose for your event.

Standard First Aid Coverage

Medcor, Inc. and the City of Dallas have established set guidelines for first aid coverage. First aid coverage is required when there are any clients, guests or attendees in the building or on the premises for an event or show. The required coverage time for events is from thirty minutes before the doors open and goes until thirty minutes after the conclusion of the event/show or until the building is cleared. It is possible for the Medical Administrator to arrange the hours of medical personnel and stations throughout the day, as needed to best cover the facility. The Dallas Convention Center and Medcor, Inc. suggest that emergency medical personnel be on site during the dates and times exhibitors move in and move out due to the type of work and large equipment used.

Area Location Requirements
 

Theater Only — One medic to be located in the Arena First Aid room
Ballrooms or Meeting Rooms in just one exhibit hall — One medic
Arena — Minimum of two medics. Four if a "full house" and "sold out"
One Hall — Minimum of two medics
Two to Three Halls — Minimum of two medics
Four to Six Halls — Minimum of four medics
Level I Exhibit area — Minimum of one medic as a rover to cover this level only
Special Event — The number of medics on site is depending on the type of event as well as the number of people to attend.
For "move ins" and "move outs" only one medic is utilized.

   
Attendance Requirements
  Once the minimum building requirements are made in the areas occupied, then one additional medic is required for every 5000 people within the facility during the event/show.

On-site Communication

Medcor's medical personnel are dispatched directly through the Dallas Convention Center's Security Department. All calls for medical help are to be directed to the Security dispatch by using the house phones (and dialing "0"), calling 214-939-2940, or direct radio contact with the Security Department.

Wheelchair Information

Medcor, Inc. does not rent or provide wheelchairs for the use of attendees or guests. Medcor has wheelchairs located in each first aid room for the emergency transport of an injured or ill guest only. Advance arrangements may be made with a wheelchair or scooter rental company by your show staff or by the guests. Listed below are the rental companies we have used before. However, there are several more in the phone book that are available to assist with wheelchair needs and reservations:

AABCO — 214-353-0695 or 1-800-937-2226
Able Durable Medical Equipment — 214-350-2760

First Aid Charges

The basic charge for BLS coverage set by the City of Dallas, is $35.00 per hour, per medical personnel. There is a one-time disposable supply fee of $25.00. This fee is for the supplies (over the counter medications, first aid supplies, etc.) used during your event/show. The charge for having ALS (Advanced Life Support), if you request that level of service to be on site, is $50/hour.

We are pleased to have this opportunity to work with you and look forward to a successful event/show. If any questions arise or additional information is needed, please call Medcor, Inc. at 214 743-2439.

Requested Information For Services

Event Name
Event Date
Form Submission Deadline Date

Please take a moment and fill out the following information and fax to 214-743-2480 or submit on-line.

Company/Association
On Site Contact Person
Telephone Number
Fax Number
Email Address (if applicable)
Name and address for invoice
Dates and Times for the events/meetings/shows to include "door opening times" (time that people will be entering the building), and the times that the events, shows or meetings are expected to be over:
Type of event/activity
Will alcoholic beverages be served? Yes No
Estimated number of people, including workers:
May we provide first aid coverage during the move in/move out periods? Yes No
If yes, dates and times of move in/move out

Services to be billed after rendered.



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