Accessibility
Kay Bailey Hutchison Convention Center Dallas is committed to providing the best experience for all guests.
KBHCCD complies with ADA standards and strives to implement new standards as they are introduced. In accordance with the ADA, we are responsible for and provide permanent premises access accommodations such as, but not limited to, wheelchair lifts, elevator standards, door width standards, and restroom accessibility.
Should you or someone from your organization require assistance while attending an event at Kay Bailey Hutchison Convention Center Dallas, the following amenities may assist your team during their visit.
Accessible Parking
Accessible parking is available in the parking garage and in Lot C.
Drop-Off and Pick-Up Locations
Lower C Driveway, located between Lamar and Griffin Streets, is the best and most accessible drop-off and pick-up location at Kay Bailey Hutchison Convention Center Dallas. Find directions to Lower C Driveway. Please note that drop-off and pick-up locations may vary by event.
Elevators
Elevators are located throughout the Kay Bailey Hutchison Convention Center Dallas campus
- Building A
- Building B
- Building C
- Building D/E
Service Animals
Kay Bailey Hutchison Convention Center Dallas follows ADA guidelines regarding service animals. All ADA service animal guidelines may be found here.
Service Areas
First aid stations, retail outlets, and drinking fountains are wheelchair accessible. Restrooms provide either accessible or ambulatory stalls.
Wheelchairs and Mobility Services
For wheelchairs, mobility scooters, and other mobility rentals, contact our preferred service partner, AABCO Ready Rental, at 972-412-3500 or visit their website.
Web Accessibility Statement
At Kay Bailey Hutchison Convention Center Dallas, we are committed to providing a positive and fully accessible website and mobile experience for all users, including those with disabilities.
KBHCCD has adopted the W3C WAI Web Content Accessibility Guidelines (WCAG) Level AA as the accessibility standard for all online products and services and aims to adhere to the guidelines as closely as possible.
Feedback
While we continuously work to improve accessibility, if you encounter any barriers on our site or have suggestions on how we might improve, please contact us.
Phone: 469.580.8118
Email: kbhccd-info@oakviewgroup.com
We try to respond to feedback within 5 business days.